Yes, it works both ways. There is a buyer protection and a seller protection. Both has similar responsibilities the buyer and seller must comply in order to gets its benefit. Main thing are: for seller – to only shipped to the paypal confirmed address and with delivery confirmation or if application signature confirmation and use ebay message system to communicate with the buyer. For buyer – same – buy and paid through paypal, and use ebay message system to communicate with the seller, if something wrong paypal and ebay will refund you or protect you from fraud, so bottom line only shipped to confirmed address and use ebay or paypal all the way, including shipping and communication. Paypal indicate “We employ a variety of tactics and technologies to help keep you protected when you’re doing business online using PayPal. We offer industry-leading data encryption, a team of over 2,000 fraud-fighting specialists, and a set of highly effective anti-fraud risk models and detection techniques.” Lately I sold an item from ebay and the buyer paid for it via paypal and I use ebay shipping system and I’m being protected, even though I just found out, either the buyer got suspended from ebay or deleted his/her account, how do I know this? the reviews feedback is reset to zero and I don’t see any history. Sure ebay and paypal charge you an arm and leg fee, but they got your back in most cases 🙂
Protection for items not received
When you ship to the address on this page and provide proof that the item was delivered, you’re protected against claims for items not received. For complete requirements, see terms.
Protection for unauthorized payments
When you ship to the address on this page and provide proof that the item was shipped, you’re protected against claims for unauthorized payments. For complete requirement, see terms.Tips to sell securely