*** update 9/28/2012 : Finally got paid today, over 9 months later LOL, hey! at least they pay 🙂 OK xigmatek, I leave you alone now
Be careful when buying rebate from this company Xigmatek. I sent in a rebate for $20 rebate GAIA SD1283 35-233-082 on 12/1/2011 and I send them an email on 2/1/2012 which is two months later, and they said to check back with them in 4-8 weeks. Well today is 2/28/2012 and I sent them a new email on 2/26/2012 and they did not even respond, I understand they may have backlog, but taken more than 48hrs to respond to email? not good business practice. So people, please be careful with company like this one, they either ignore you and you will probably never get your rebate due to whatever reason they will say to you, such as lost mail they never receive it, so ensure you have copies. I really hate companies that offer rebate on items that they sell at retail value which is super high price and then you have to mail in rebate proof of purchase and wait 6-10weeks sometime to even check for rebate status, and they said they never receive it, sometime you forget about it and never check rebate status and company rebate never contact you, they simply pocket your money, totally bad business, stay away from them. If you do rebate, here are a few tips: 1)copies of mailed items, 2)schedule follow up date ensure they receive (use delivery confirmation or certified mail if needed for high rebate $ item), 3) do follow after 6weeks ensure indeed processed and after 10weeks you still did not receive rebate, definitely contact and provide proof copies.